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Delivery Information

SHIPPING COSTS

 

 

GREECE

 

FIS Courier Services or Greek Post Office, Door to Door service (including pay on delivery charges): € 4.00

Expect your shipment to arrive within one to two (1 -2) business days of our ship date. We will provide you a tracking number so that you will be able to track your package.

 

EUROPE

 

Hellenic Post Services:

€ 7.00 small package (up to 1kgr)

€ 13.00 big packages (above 1kgr)

Expect your shipment to arrive within two to three (4-8) business days of our ship date. 

 

REST OF THE WORLD

 

Hellenic Post Services:

€ 10.00 small packages (up to 1kgr)

€ 18.00 big packages (above 1kgr)

Expect your shipment to arrive within three to four (10-14) business days of our ship date.

 

Deliveries are made Monday through Friday.

 

 

We make every effort to dispatch items on time. If we are unable to deliver the items within your chosen date, we will inform you. In this case, order can be cancelled by us, subject to response from you within 24 hours. In case we do not hear from you, order will be dispatched without date & time obligation.

If the items are not delivered within the time period we specify in the Confirmation Email, please contact our Customer service On-line quoting the order reference contained in your Order Confirmation Email.

Delivery occurs when the items are delivered to the delivery address you specified when placing your order. At this point, responsibility for loss, breakage and damage passes to you. Ownership of items purchased does not pass to you until payment is received by us in full. You will be asked to sign for acceptance of the goods which makes it understood that the goods were received in good condition. However, if upon opening the package you find something missing or broken, please contact us immediately.

 

Tracking your order

 

Once your order has been shipped you will receive an email from PointOut Polewear with the tracking code for your order and the website to look it up! If you need any help, pleace contact us at: info@pointoutpolewear.com.